Refund and Returns Policy

Overview: Our refund and returns policy lasts for one week from the date of purchase. After this period, we cannot offer a full refund or exchange.

Eligibility Criteria for Returns: To be eligible for a return, the item must meet the following conditions:

  • The item must be in good condition, not extensively used, and not broken by the user.
  • All products are returnable.

Required Documentation: To complete a return, you must provide a receipt or proof of purchase.

Return Process:

  • We will arrange for someone to pick up the item; customers should not send purchases back to the manufacturer.
  • Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.

Refunds:

  • Refunds will be processed via mail.
  • Refunds will be issued to the original payment method, such as Paypal, credit card, or a coupon code if preferred by the customer.

Late or Missing Refunds: If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company. If you’ve done all this and still haven’t received your refund, please contact us.

Sale Items: Only regular-priced items may be refunded; sale items cannot be refunded.

Exchanges: We only replace items if they are defective, damaged, or the wrong product like the wrong color, etc.

Gifts:

  • If the item was marked as a gift and shipped directly to you, you’ll receive a refund to the original payment method.
  • If the item wasn’t marked as a gift, the refund will be issued to the gift giver, or they may choose another gift from us.

Shipping Returns: We will arrange for someone to pick up the returned item. Customers are responsible for paying their shipping costs for returning the item. Shipping costs and taxes are non-refundable.

Additional Information: For questions related to refunds and returns, please contact us.